Welcome to the Frequently Asked Questions (FAQs) page of GreekMarket.co.uk, your premier online destination for authentic Greek products and delicacies in the United Kingdom.
In our dedication to serve you better and enhance your shopping experience, we have compiled a comprehensive list of FAQs.
This page is designed to provide quick and easy answers to your queries about our products, ordering process, shipping details, and more. With a focus on traditional Greek foods, cultural items, and unique Mediterranean specialties, our goal is to bring a taste of Greece right to your doorstep.
By addressing your common questions, we aim to enrich your understanding and appreciation of Greek culinary delights, thereby strengthening our presence in the UK market and ensuring our website is a go-to resource for all things Greek.
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Applying a promo / discount / coupon / gift code at GreekMarket.co.uk is a straightforward process. Follow these simple steps to enjoy the benefits of your promotional discount:
- Select Your Products: Browse through our wide range of Greek products and add your desired items to your shopping basket.
- View Your Basket: Once you’ve selected everything you need, click on the shopping basket icon at the top right corner of the page to view your selected items.
- Enter Promo Code: On the shopping basket page, you will find a section or a box labelled ‘Coupon Code’. This is usually located just before the checkout process begins. (see print screen)
Greek Market – basket – printscreen – Apply Promo Code - Apply the Code: Enter your promo code in the provided box. Make sure to type it exactly as it appears.
- Activate the Code: After entering your promo code, click on the ‘Apply’ button next to the box. This action will apply the discount associated with the code to your total order amount.
- Check the Discount: Ensure that the promo code’s discount has been applied to your order total. The final price after the discount should be clearly displayed.
- Proceed to Checkout: Once the discount is applied, you can proceed to checkout to complete your purchase. If you don’t apply the code on the previous step (shopping basket/cart page) you can still apply it on the shipping/checkout page. (see print-screen below)
Greek Market – checkout – printscreen – Apply Promo Code
Important Tips:
- Validity: Before using a promo code, check its validity period to ensure it’s still active.
- Terms and Conditions: Read the terms and conditions associated with the promo code, as there may be specific requirements or exclusions.
- One-time Use: Most promo codes are for one-time use only, so make sure you’re ready to make the purchase when you apply it.
Should you encounter any issues or have questions about applying a promo code, feel free to contact our customer service for assistance. We’re here to ensure your shopping experience is both enjoyable and seamless.
During festive periods carrier services are stretched to the limit and our Standard delivery service times do not apply.
Our Next Business Day service, however, can provide you with a priority service.
For more information, please check our Delivery Options & Rates
Prime members orders are not affected.
We accept Visa, MasterCard, Visa Delta, Visa Debit, Switch, American Express.
All payments are secure and processed by Stripe.
Klarna Payments are accepted on orders over £100.
Pay in 30 days or pay in 3 instalments. Klarna T&Cs apply.
You may also shop with your prepaid “Funds” (credit) and accumulated “Drachmas” (loyalty points).
Funds and Drachmas cannot be used in conjunction with a Prime membership.
We no longer accept Paypal and direct bank transfers.
Your card will be charged within 24 hours from ordering, since stock is strictly controlled, reserved for you. In case of unexpected stock shortages or defective material, a full refund will be issued immediately without delays (banking timeframes vary) and you will be notified accordingly.
No, regrettably, you cannot apply a discount coupon / voucher on an order that is already placed.
There in no minimum spend.
Yes, we do. We’re constantly checking pricing against listed prices of our Greek products at other online shops in the UK.
In case we have missed something you can always hit the prominent “Found this product at a lower price?” button on the respective product page and let us know. We’ll match it or offer you an even lower price than our competitors.
Greek Market customers may contact us via the official GreekMarket.co.uk Contact Form
Business customers please visit B2b.GREEKMARKET.CO.UK