Greek Market FAQs

1. How does the Buy 1 Get 1 Free offer work?
When you purchase one eligible item, you can receive a second one of the same item for free. To take advantage of this offer, you must add both items to your shopping basket.

2. Why didn’t I receive my free item?
If you only added one item to your basket, the free item will not be included in your order. You need to add two of the same items to your basket, and the discount will automatically apply at checkout.

3. What if I forgot to add the second item?
Unfortunately, we cannot add the free item to your order after it has been placed. Please make sure you’ve added both items to your basket before completing your purchase.

4. Do I need a promo code for this offer?
No, you don’t need a promo code. Simply add two of the same items to your basket, and the discount will apply automatically.

5. Can I mix and match products?
No, the Buy 1 Get 1 Free offer only applies to the same product. You must add two of the same item to your basket to receive the discount.

6. Can I combine this offer with other promotions?
No, the Buy 1 Get 1 Free offer cannot be combined with other discounts or promotions unless specifically stated.

7. What happens if the item goes out of stock after I’ve placed my order?
In the rare case that the item goes out of stock, we will notify you and work with you to find an alternative or provide a refund.

Applying a promo / discount / coupon / gift code at GreekMarket.co.uk is a straightforward process. Follow these simple steps to enjoy the benefits of your promotional discount:

1. Select Your Products: Browse through our wide range of Greek products and add your desired items to your shopping basket.
2. View Your Basket: Once you’ve selected everything you need, click on the shopping basket icon at the top right corner of the page to view your selected items.
3. Enter Promo Code: On the shopping basket page, you will find a section or a box labelled ‘Coupon Code’. This is usually located just before the checkout process begins. (see print screen)

   

4. Apply the Code: Enter your promo code in the provided box. Make sure to type it exactly as it appears.
5. Activate the Code: After entering your promo code, click on the ‘Apply’ button next to the box. This action will apply the discount associated with the code to your total order amount.
6. Check the Discount: Ensure that the promo code’s discount has been applied to your order total. The final price after the discount should be clearly displayed.
7. Proceed to Checkout: Once the discount is applied, you can proceed to checkout to complete your purchase. If you don’t apply the code on the previous step (shopping basket/cart page) you can still apply it on the shipping/checkout page. (see print-screen below)

   

Important Tips:

• Validity: Before using a promo code, check its validity period to ensure it’s still active.
• Terms and Conditions: Read the terms and conditions associated with the promo code, as there may be specific requirements or exclusions.
• One-time Use: Most promo codes are for one-time use only, so make sure you’re ready to make the purchase when you apply it.

Should you encounter any issues or have questions about applying a promo code, feel free to contact our customer service for assistance. We’re here to ensure your shopping experience is both enjoyable and seamless.

Greek Market provides you with the maximum convenience and lets you select the delivery day that suits your lifestyle.

At checkout, select one of the delivery methods (Saturday, Next Business Day (Mon-Fri) or Weekday (Mon-Fri) delivery.

Alternatively, you may select My Collection if you prefer collecting your order from our warehouse in Greater Manchester.

Prime members are eligible for My Prime Delivery (Free Next Day, Free Saturday or any other day Mon-Fri delivery).

No, you cannot remove items. We recommend you place a new order.

During festive periods carrier services are stretched to the limit and our Standard delivery service times do not apply.

Our Next Business Day service, however, can provide you with a priority service.

For more information, please check our Delivery Options & Rates

Prime members orders are not affected.

We accept Visa, MasterCard, Visa Delta, Visa Debit, Switch, American Express.
All payments are secure and processed by Stripe.

Klarna Payments are accepted on orders over £100.
Pay in 30 days or pay in 3 instalments. Klarna T&Cs apply.

You may also shop with your prepaid “Funds” (credit) and accumulated “Drachmas” (loyalty points).
Funds and Drachmas cannot be used in conjunction with a Prime membership.

We no longer accept Paypal and direct bank transfers.

No, regrettably, you cannot apply a discount coupon / voucher on an order that is already placed.

There in no minimum spend.

It’s likely to be one or a combination of the following issues.

• You may not have registered on Greek Market just yet.
• Your bank may be declining the transaction. You’ll need to contact your bank to ensure there are no problems with your card.
• Your delivery address may be not served by our carriers. Try changing your delivery address.
• Your account may be suspended.

Greek Market customers may contact us via the official GreekMarket.co.uk Contact Form

Business customers please visit B2b.GREEKMARKET.CO.UK