Britain’s Greek Supermarket

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Melissa Makaroni excels in texture and taste, perfect for Greek recipes or simple pasta dishes. A versatile, high-quality staple for Greek cooking. 5/5 stars!
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Greek Market FAQs

Welcome to the Frequently Asked Questions (FAQs) page of GreekMarket.co.uk, your premier online destination for authentic Greek products and delicacies in the United Kingdom.

In our dedication to serve you better and enhance your shopping experience, we have compiled a comprehensive list of FAQs.

This page is designed to provide quick and easy answers to your queries about our products, ordering process, shipping details, and more. With a focus on traditional Greek foods, cultural items, and unique Mediterranean specialties, our goal is to bring a taste of Greece right to your doorstep.

By addressing your common questions, we aim to enrich your understanding and appreciation of Greek culinary delights, thereby strengthening our presence in the UK market and ensuring our website is a go-to resource for all things Greek.

How do I apply my promo / gift / coupon code?

Applying a promo / discount / coupon / gift code at GreekMarket.co.uk is a straightforward process. Follow these simple steps to enjoy the benefits of your promotional discount:

  1. Select Your Products: Browse through our wide range of Greek products and add your desired items to your shopping basket.
  2. View Your Basket: Once you’ve selected everything you need, click on the shopping basket icon at the top right corner of the page to view your selected items.
  3. Enter Promo Code: On the shopping basket page, you will find a section or a box labelled ‘Coupon Code’. This is usually located just before the checkout process begins. (see print screen)

    Greek Market - basket - printscreen - Apply Promo Code
    Greek Market – basket – printscreen – Apply Promo Code
  4. Apply the Code: Enter your promo code in the provided box. Make sure to type it exactly as it appears.
  5. Activate the Code: After entering your promo code, click on the ‘Apply’ button next to the box. This action will apply the discount associated with the code to your total order amount.
  6. Check the Discount: Ensure that the promo code’s discount has been applied to your order total. The final price after the discount should be clearly displayed.
  7. Proceed to Checkout: Once the discount is applied, you can proceed to checkout to complete your purchase. If you don’t apply the code on the previous step (shopping basket/cart page) you can still apply it on the shipping/checkout page. (see print-screen below)

    Greek Market - checkout - printscreen - Apply Promo Code
    Greek Market – checkout – printscreen – Apply Promo Code

Important Tips:

  • Validity: Before using a promo code, check its validity period to ensure it’s still active.
  • Terms and Conditions: Read the terms and conditions associated with the promo code, as there may be specific requirements or exclusions.
  • One-time Use: Most promo codes are for one-time use only, so make sure you’re ready to make the purchase when you apply it.

Should you encounter any issues or have questions about applying a promo code, feel free to contact our customer service for assistance. We’re here to ensure your shopping experience is both enjoyable and seamless.

My Delivery Date

Greek Market provides you with the maximum convenience and lets you select the delivery day that suits your lifestyle.

At checkout, select one of the delivery methods (Saturday, Next Business Day (Mon-Fri) or Weekday (Mon-Fri) delivery.

Alternatively, you may select My Collection if you prefer collecting your order from our warehouse in Greater Manchester.

Prime members are eligible for My Prime Delivery (Free Next Day, Free Saturday or any other day Mon-Fri delivery).

Greek Market Delivery Date

Can I remove something from an existing order?

No, you cannot remove items. We recommend you place a new order.

Will I receive my order by Christmas/Easter?

During festive periods carrier services are stretched to the limit and our Standard delivery service times do not apply.

Our Next Business Day service, however, can provide you with a priority service.

For more information, please check our Delivery Options & Rates

Prime members orders are not affected.

What payment methods do you accept?

We accept Visa, MasterCard, Visa Delta, Visa Debit, Switch, American Express.
All payments are secure and processed by Stripe.

Klarna Payments are accepted on orders over £100.
Pay in 30 days or pay in 3 instalments. Klarna T&Cs apply.

You may also shop with your prepaid “Funds” (credit) and accumulated “Drachmas” (loyalty points).
Funds and Drachmas cannot be used in conjunction with a Prime membership.

We no longer accept Paypal and direct bank transfers.

Can I apply a coupon on an order I have already placed?

No, regrettably, you cannot apply a discount coupon / voucher on an order that is already placed.

What is the minimum spend?

There in no minimum spend.

Why can’t I checkout?

It’s likely to be one or a combination of the following issues.

  • You may not have registered on Greek Market just yet.
  • Your bank may be declining the transaction. You’ll need to contact your bank to ensure there are no problems with your card.
  • Your delivery address may be not served by our carriers. Try changing your delivery address.
  • Your account may be suspended.
Need more help?

Greek Market customers may contact us via the official GreekMarket.co.uk Contact Form

Business customers please visit B2b.GREEKMARKET.CO.UK

Free UK Delivery

On all orders over £49

Easy 14 days returns

14 days money back guarantee

Greek Speaking Support

Our team speaks Greek & English

100% Secure Checkout

Amex / MasterCard / Visa