Welcome to the Frequently Asked Questions (FAQs) page of GreekMarket.co.uk, your premier online destination for authentic Greek products and delicacies in the United Kingdom.
In our dedication to serve you better and enhance your shopping experience, we have compiled a comprehensive list of FAQs.
This page is designed to provide quick and easy answers to your queries about our products, ordering process, shipping details, and more. With a focus on traditional Greek foods, cultural items, and unique Mediterranean specialties, our goal is to bring a taste of Greece right to your doorstep.
By addressing your common questions, we aim to enrich your understanding and appreciation of Greek culinary delights, thereby strengthening our presence in the UK market and ensuring our website is a go-to resource for all things Greek.
- All
- Account
- Delivery
- Order
- Packaging
- Payments
- Prime
- Refunds
- Returns
- Artisan Butchering
- Checkout
- Charges
- Waste & Recycling
- Products
- Click & Collect
- Events
- Pre-Orders
It’s likely to be one or a combination of the following issues.
- You may not have registered on Greek Market just yet.
- Your bank may be declining the transaction. You’ll need to contact your bank to ensure there are no problems with your card.
- Your delivery address may be not served by our carriers. Try changing your delivery address.
- Your account may be suspended.
We work hard to maintain the integrity of the Greek Market platform and fight malicious behaviour online. Our customers are highly valued and we rarely have to suspend an account, but if you’ve found yourself in a situation where your account has been suspended, and you want it back, it’s time for an honest look at what brought you to this place.
GreekMarket.co.uk reserves the right to refuse service, terminate accounts, terminate your rights to use GreekMarket.co.uk services, remove or edit content, or cancel orders in its sole discretion.
Greek Market customers may contact us via the official GreekMarket.co.uk Contact Form
Business customers please visit B2b.GREEKMARKET.CO.UK
If you have successfully registered with GreekMarket.co.uk and you can’t remember your password, please follow the password recovery process. You’ll need your email address for this.
In order to manage your account, ie edit your delivery address, manage your orders and memberships and more, please log into your account.
Please note that this payment option is not compatible with Prime memberships.
By depositing funds into your GreekMarket.co.uk account you get an instant 15% discount on your orders!
After you’ve added your funds, log into your account, add products in your basket and proceed to checkout as normal. When you reach the point of payment, please select “Funds” as the payment method and your discount will be applied automatically.
Please make sure that the cost of your order does not exceed the amount of your deposited funds. Splitting the cost between “Funds” and another payment method such as Credit/Debit card is not possible.
Please note that refund requests on unused credit cannot be accepted if you’ve used some of your deposited funds to pay for a discounted order. However, your deposit can be refundable if you have not paid for any discounted orders.