Welcome to the Frequently Asked Questions (FAQs) page of GreekMarket.co.uk, your premier online destination for authentic Greek products and delicacies in the United Kingdom.
In our dedication to serve you better and enhance your shopping experience, we have compiled a comprehensive list of FAQs.
This page is designed to provide quick and easy answers to your queries about our products, ordering process, shipping details, and more. With a focus on traditional Greek foods, cultural items, and unique Mediterranean specialties, our goal is to bring a taste of Greece right to your doorstep.
By addressing your common questions, we aim to enrich your understanding and appreciation of Greek culinary delights, thereby strengthening our presence in the UK market and ensuring our website is a go-to resource for all things Greek.
- All
- Account
- Delivery
- Order
- Packaging
- Payments
- Prime
- Refunds
- Returns
- Artisan Butchering
- Checkout
- Charges
- Waste & Recycling
- Products
- Click & Collect
- Events
- Pre-Orders
No, you cannot remove items. We recommend you place a new order.
In addition to claims for faulty or defective products, we will happily provide a refund using your original payment method or exchange dry grocery items where you have changed your mind, provided you return the product to us unopened, in its original packaging within 24 hours of receipt.
Delivery & Packaging charges cannot be refunded.
We cannot refund or exchange for a change of mind on:
- fresh produce items (because we don’t know how they have been handled or stored once they have left our store)
- any refrigerated fresh food items such as dairy, meats, frozen goods (because of health and safety regulations)
Greek Market customers may contact us via the official GreekMarket.co.uk Contact Form
Business customers please visit B2b.GREEKMARKET.CO.UK