Welcome to the Frequently Asked Questions (FAQs) page of GreekMarket.co.uk, your premier online destination for authentic Greek products and delicacies in the United Kingdom.
In our dedication to serve you better and enhance your shopping experience, we have compiled a comprehensive list of FAQs.
This page is designed to provide quick and easy answers to your queries about our products, ordering process, shipping details, and more. With a focus on traditional Greek foods, cultural items, and unique Mediterranean specialties, our goal is to bring a taste of Greece right to your doorstep.
By addressing your common questions, we aim to enrich your understanding and appreciation of Greek culinary delights, thereby strengthening our presence in the UK market and ensuring our website is a go-to resource for all things Greek.
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- Pre-Orders
We do not recommend mixing pre-order items with in-stock items in the same order.
At Greek Market, we strive to deliver your products efficiently and on time. Mixing these two types of items complicates the delivery process, as pre-order items often have different availability dates compared to in-stock items. To ensure a smooth and timely delivery for all your items, please place separate orders for pre-order items and in-stock items. This approach helps us manage and streamline our shipping process, providing you with a better shopping experience.
Pre-order items have their own Availability Date, which is shown on the product page.
As soon as the item arrives at our warehouse, we check its quality, we pack it carefully and dispatch it to you straight away.
Benefits of Pre-Ordering from Greek Market
- Guaranteed Product Availability: Secure your desired Greek products before they hit the shelves, ensuring you don’t miss out due to high demand or limited stock.
- Early Access: Be among the first to receive new or exclusive items, enjoying them before they are available to the general public.
- Special Discounts and Offers: Take advantage of pre-order exclusive discounts or bundled deals, making your purchase more valuable.
- Beat the Brexit Blues: With the complexities of importing post-Brexit, pre-ordering ensures you get the products you love without the wait or uncertainty.
- Fixed Prices: Protect yourself from potential price fluctuations or increases – the price you see at pre-order is the price you pay.
- Convenience and Planning: Pre-ordering allows you to plan your purchases in advance, aligning with your budget and needs without last-minute rushes.
- Personalised Service: Enjoy tailored customer service, with updates and information provided specifically to our pre-order customers.
- Enhanced Customer Experience: Experience a smoother, more streamlined shopping process, from order to delivery.
- Support Authentic Greek Products: By pre-ordering, you directly support the supply and demand for genuine Greek products in the UK.
- Join a Community of Greek Enthusiasts: Be part of an exclusive group of customers who appreciate and seek out the best of Greek culture and products.
Yes, you can.
When a Greek product is on its way to our warehouse we might make it available as a “Pre-Order” item.
Expected delivery time frames apply to in-stock products only. Out of stock products, pre-orders and products with extended delivery times will vary dependent on individual availability. All delivery options are not available for all products.
We recommend not mixing in-stock and pre-order items in the the same order.
Orders that include both in-stock and pre-order products will be dispatched as one consignment when all products become available. This does not affect Prime members.
Greek Market customers may contact us via the official GreekMarket.co.uk Contact Form
Business customers please visit B2b.GREEKMARKET.CO.UK