We accept Visa, MasterCard, Visa Delta, Visa Debit, Switch, American Express.
All payments are secure and processed by Stripe.

Klarna Payments are accepted on orders over £100.
Pay in 30 days or pay in 3 instalments. Klarna T&Cs apply.

You may also shop with your prepaid “Funds” (credit) and accumulated “Drachmas” (loyalty points).
Funds and Drachmas cannot be used in conjunction with a Prime membership.

We no longer accept Paypal and direct bank transfers.

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• Bring the parcel indoors immediately

• Unpack straight away

• Place the gyros into the fridge or freezer immediately

• To eat, heat the product until piping hot within 5 days or place in the freezer for later consumption (usually 12 months approx.)

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Why your Greek honey get crystallised

Pollen and the natural sugars in honey such as glucose and fructose will bind together and begin to form little crystals, which can start making your honey harder. Non-processed, 100% pure natural honey of top quality will crystallise faster than others. While it might mean less shelf appeal because the honey looks solid, keeping pollen in honey means you’re getting a real product made by bees.

Crystallised honey is still honey! It’s perfectly safe to eat and doesn’t mean that your honey has gone bad. In fact, it’s just the opposite! It means that your honey is pure and natural with its flavour, quality and health benefits 100% preserved. You can still eat and cook with crystallised honey exactly as you normally would. It will melt into your hot drinks and into your baked dishes, just like liquid honey.

How to turn your honey back to liquid

If you prefer not to mess with your favourite sweet treat and want to keep your honey dripping, simply give it a bath. Take a large bowl, fill it with warm water and let your honey sit until the crystals melt away.

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Olive oil starts to get naturally solidified when exposed to cold temperatures, usually between 1-4° Celsius.

The solidification of olive oil is a slow and gradual process and starts by it looking cloudy or crystalised. As the olive oil gets even colder, it turns into the same consistency as butter. When completely frozen, it becomes a very hard butter.

Again, this process doesn’t affect the quality — it will be the same Extra Virgin Olive Oil when you bring it back down to room temperature and it becomes liquid again. Some even suggest keeping it at this extra cool temperature to extend the shelf life.

Thawing Olive Oil At Home

•You can put the container into a “warm room”.
Move it to a warmer spot in your house before you use it. Make sure to give it enough time to turn back into a liquid — the larger the packaging, the more time it will need. This process can take anywhere from 1 day to 1 week, so make sure to plan ahead.

•If you are looking to bring your retail bottle of olive oil back to a liquid state, this process is quite simple. Just fill a sink with warm water, and place your olive oil bottle in it. Your olive oil will slowing come back to a full liquid form so that you can use it just like normal — just give it 10 or 20 minutes in the warm water.

•You may find that there are small particles that are floating in the oil after defrosting — these are small, natural molecules of the olive that tend to separate and settle when the olive oil solidifies. Don’t worry, your oil is still good and you can use it like normal.

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Greek Market offers customers 100% money back guarantee on eligible items. Although refunds are authorised and processed immediately by Greek Market, depending on banking timeframes, it may take 7-10 business days for your refund to display on your payment card statement.

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Your card will be charged within 24 hours from ordering, since stock is strictly controlled, reserved for you. In case of unexpected stock shortages or defective material, a full refund will be issued immediately without delays (banking timeframes vary) and you will be notified accordingly.

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If you recently placed an order and you’re wondering why you haven’t received it yet, you should first check what delivery option and what delivery date you selected at the time of ordering. You can also log into your account and check whether we’ve dispatched it to you.

The final stage of delivery is when we issue a tracking number for your order and it’s status changes to: “Dispatched” or “Complete”. You can find your tracking number when you login to you account. All successful orders are automatically notified to you by email. Don’t forget to check the spam folder!

Note: If you have selected “My Collection” at the time of ordering, your order is awaiting collection from our warehouse, so there is no pending delivery.

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It’s likely to be one or a combination of the following issues.

• You may not have registered on Greek Market just yet.
• Your bank may be declining the transaction. You’ll need to contact your bank to ensure there are no problems with your card.
• Your delivery address may be not served by our carriers. Try changing your delivery address.
• Your account may be suspended.

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If you only added one item to your basket, the free item will not be included in your order. You need to add two of the same items to your basket, and the discount will automatically apply at checkout.

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Because Gyros is already cooked and sliced into thin flakes, it often feels “soft” to the touch even when it has been kept at a safe temperature. Selling it as chilled sets the correct expectation: it should arrive cold (refrigerated), not rock-solid frozen.

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Benefits of Pre-Ordering from Greek Market

1. Guaranteed Product Availability: Secure your desired Greek products before they hit the shelves, ensuring you don’t miss out due to high demand or limited stock.
2. Early Access: Be among the first to receive new or exclusive items, enjoying them before they are available to the general public.
3. Special Discounts and Offers: Take advantage of pre-order exclusive discounts or bundled deals, making your purchase more valuable.
4. Beat the Brexit Blues: With the complexities of importing post-Brexit, pre-ordering ensures you get the products you love without the wait or uncertainty.
5. Fixed Prices: Protect yourself from potential price fluctuations or increases – the price you see at pre-order is the price you pay.
6. Convenience and Planning: Pre-ordering allows you to plan your purchases in advance, aligning with your budget and needs without last-minute rushes.
7. Personalised Service: Enjoy tailored customer service, with updates and information provided specifically to our pre-order customers.
8. Enhanced Customer Experience: Experience a smoother, more streamlined shopping process, from order to delivery.
9. Support Authentic Greek Products: By pre-ordering, you directly support the supply and demand for genuine Greek products in the UK.
10. Join a Community of Greek Enthusiasts: Be part of an exclusive group of customers who appreciate and seek out the best of Greek culture and products.

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During festive periods carrier services are stretched to the limit and our Standard delivery service times do not apply.

Our Next Business Day service, however, can provide you with a priority service.

For more information, please check our Delivery Options & Rates

Prime members orders are not affected.

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