Greek Market FAQs
Welcome to the Greek Market FAQs page. Here you will find clear answers to common questions about delivery, frozen and chilled items, best-before dates, ordering, payments, account help, and more.
We have created this page to make it easier for you to shop with confidence at GreekMarket.co.uk. Whether you want to understand how frozen products travel, how delivery dates work, or what to do if you need help with an order, this is the best place to start.
Our FAQs are designed to give quick, practical answers about Greek products in the UK, online ordering, and the services we provide. We regularly review and expand this section so it remains a useful source of information for customers shopping for authentic Greek food, drinks, and essentials.
Do you offer Click & Collect?
Yes & No.
Yes, we do offer a Click & Collect service locally.
Ideal for customers within a 35m radius approximately from BB3 2EB (North-West, Greater Manchester, Lancashire, Liverpool, West Yorkhire, Leeds, Sheffield etc).
Weekday Collection (Mon–Fri)
9:30am – 2:00pm
Slots from £0 to £3.50 Weekend Collection (Sat–Sun)
8:00am – 9:00am Flat fee: £3.50
Greek Market Distribution Centre – Darwen BB3 2EBFree parking | Easy access | No waiting
Shop online Choose My Collection Pick your preferred day and timeNo, we do not offer a universal Click & Collect service, covering the whole country.
We are working with our partners in order to introduce this service in the future in cooperation with specific bricks and mortar shops. We’ll let you know when we start adding Click & Collect locations.
How can I collect my Greek Market order?
Collection Process:
When your order is ready for collection, you will receive an email notification from us. Please respond to this email to confirm the day and time you prefer to collect your order.
We ask that you do not attempt to collect your order without first receiving this confirmation email and informing us of your intended collection time. This ensures your order is ready and waiting for you upon arrival, making the collection process smooth and convenient for both parties.
How can I collect my Greek Market order?
You or a family member, friend, or volunteer over the age of 18 can pick up your GreekMarket.co.uk order. The person collecting the order must have the order number and a form of ID with them (either a debit or credit card, passport, driving license, or utility bill). Once you arrive, please park your car close to the reception or warehouse entrance, and a member of staff will bring your order to your car.
Thank you for choosing GreekMarket.co.uk for your authentic Greek products!