What if my tin or can arrives with dents or scratches?

We take great care to ensure your products arrive in excellent condition. However, sometimes tins or cans may get minor dents or scratches during transit.

Please note:

• Superficial damage to the packaging (such as dents or scratches) does not affect the safety, quality, or usability of the food inside.

• Because of this, we do not offer refunds, replacements, or compensation for tins or cans that have superficial dents or scratches only.

• If you believe the damage has affected the product inside (for example, if the tin is leaking or the seal is broken), please contact us immediately with clear photos showing the damage. We will then assess the issue and advise you accordingly.

• For your own safety, do not consume any product if you notice signs of spoilage, leakage, or contamination.

We appreciate your understanding that food safety and product quality are our top priorities.