Partial Refunds for Unavailable Products with Fixed Amount Discounts Applied

Sometimes, GreekMarket.co.uk may offer fixed amount discounts on your order total, such as £5 off on a £50 purchase.

Our system, by design, distributes this discount proportionally across all products in your basket. Therefore, every item’s price on your receipt will be slightly reduced, sharing the total discount.

For instance: On an order of two products priced at £25 each, with a total discount of £5, each product’s receipt price becomes £22.50, not £25.

If, due to unforeseen circumstances, one of these products becomes unavailable, your refund will be based on the discounted receipt price, which in this example would be £22.50 and not the original price of £25.

We acknowledge that this proportional discount application might create confusion. However, this ensures that the discount benefits are equally spread across all products you’ve chosen. It also ensures a fair refund based on the actual amount you paid.

As always, if there are concerns or uncertainties regarding your refund, our dedicated customer service team stands ready to assist and clarify any issues.