My Funds. How does it work?

1. What is “My Funds”?
“My Funds” is a prepayment system that lets you deposit funds into your GreekMarket.co.uk account—plus, you immediately receive 20% extra credit. For example, if you deposit £250, you’ll only be charged £200 at checkout.

2. How do I use my deposited funds?

• First, login into your account and deposit the amount you’d like into your account (e.g., pay £200 to receive a £250 credit). Please note: You can’t add products to your basket when you’re depositing funds.
• After your funds have been deposited,  log back in, add products to your basket, and go to checkout as usual.
• When it’s time to pay, simply select “Funds” as your payment method. Your deposited balance (including the 20% bonus) will be applied automatically.

3. Can I use my deposit over multiple orders?
Absolutely. You can use your deposited balance across as many orders as you’d like. If your balance doesn’t cover the full cost of an order, you can either top up your account or pay the remaining amount with another payment method, such as a credit/debit card.

4. What if my order total exceeds my available funds?
You can split the payment between “Funds” and another method (e.g., credit/debit card). It’s entirely up to you how you combine them.

5. Are my deposited funds refundable?

• If you haven’t used any portion of your deposited funds, you may request a full refund of your deposit.
• Once you’ve used any part of your deposited funds, the remainder is no longer refundable because you’ve already benefited from the 20% bonus.