Can I use a discount code on alcohol?
Discount codes don’t apply to alcohol. Your code still works on everything else in your basket.
Discount codes don’t apply to alcohol. Your code still works on everything else in your basket.
Sealed, unopened bottles can be returned under your normal change of mind rights. Opened bottles can’t be returned unless they’re faulty. If a bottle arrives broken or leaking, report it with photos, as for any damaged item.
Yes. Everything comes in the same order. If your basket includes alcohol, the whole parcel is sent with the age-checked service, so someone aged 18 or over needs to be there to receive it.
No. Our licence allows alcohol to be delivered only, so Collection isn’t available for orders that include alcohol. Everything else can still be collected if you order it separately.
The courier keeps the parcel and leaves a card. You can arrange redelivery, or collect it from the courier with photo ID. If it isn’t collected, it comes back to us and we refund the goods (the delivery charge isn’t refunded). Read our alcohol terms.
No. By law, alcohol can only be handed to an adult who passes the age check. It can’t be left in a safe place, with a neighbour, in a locker or with anyone under 18.
Yes. Alcohol is delivered with an age check: someone aged 18 or over must sign for the parcel and show photo ID if they look under 25. We accept a passport, a photocard driving licence or a PASS card with a hologram.
Yes. We sell alcohol only to adults aged 18 or over. When your basket includes alcohol, you confirm at checkout that you are 18 or over and that you are not buying it for anyone under 18. Read our alcohol terms.