Browse frequently asked questions and practical answers from Greek Market.
Greek Market is an online Greek supermarket. Our Darwen premises are a distribution centre and are not open for browsing or shopping from the shelves.
Browse our range and place your order online at GreekMarket.co.uk. For home delivery information, including available options and charges, please see our Delivery Options page and the options shown at checkout.
Discount codes don’t apply to alcohol. Your code still works on everything else in your basket.
Sealed, unopened bottles can be returned under your normal change of mind rights. Opened bottles can’t be returned unless they’re faulty. If a bottle arrives broken or leaking, report it with photos, as for any damaged item.
Yes. Everything comes in the same order. If your basket includes alcohol, the whole parcel is sent with the age-checked service, so someone aged 18 or over needs to be there to receive it.
No. Our licence allows alcohol to be delivered only, so collection is not available for orders that include alcohol.
Click & Collect is not available for retail orders. Please choose from the delivery options shown at checkout. For more information, see our Delivery Options page.
The courier keeps the parcel and leaves a card. You can arrange redelivery, or collect it from the courier with photo ID. If it isn’t collected, it comes back to us and we refund the goods (the delivery charge isn’t refunded). Read our alcohol terms.
No. By law, alcohol can only be handed to an adult who passes the age check. It can’t be left in a safe place, with a neighbour, in a locker or with anyone under 18.
Yes. Alcohol is delivered with an age check: someone aged 18 or over must sign for the parcel and show photo ID if they look under 25. We accept a passport, a photocard driving licence or a PASS card with a hologram.
Yes. We sell alcohol only to adults aged 18 or over. When your basket includes alcohol, you confirm at checkout that you are 18 or over and that you are not buying it for anyone under 18. Read our alcohol terms.
For chilled products, gel packs may be partially softened after transit. The key point is whether the product arrives cold like fridge temperature. If in doubt, use a food thermometer (or contact support before consuming).
Because it’s pre-cooked, it only needs warming through:
Frying pan: medium-high heat, a small amount of oil (optional), stir/turn until piping hot
Oven / air fryer: spread out in a single layer and heat until piping hot
Cooking appliances vary, so follow any pack instructions if included.
Bring the parcel indoors immediately
Unpack straight away
Place the gyros into the fridge or freezer immediately
To eat, heat the product until piping hot within 5 days or place in the freezer for later consumption (usually 12 months approx.)