Britain’s Greek Supermarket

Questions? Call us 0120 480 8886

Melissa Makaroni excels in texture and taste, perfect for Greek recipes or simple pasta dishes. A versatile, high-quality staple for Greek cooking. 5/5 stars!
Evgenia S.
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Greek Market FAQs

Welcome to the Frequently Asked Questions (FAQs) page of GreekMarket.co.uk, your premier online destination for authentic Greek products and delicacies in the United Kingdom.

In our dedication to serve you better and enhance your shopping experience, we have compiled a comprehensive list of FAQs.

This page is designed to provide quick and easy answers to your queries about our products, ordering process, shipping details, and more. With a focus on traditional Greek foods, cultural items, and unique Mediterranean specialties, our goal is to bring a taste of Greece right to your doorstep.

By addressing your common questions, we aim to enrich your understanding and appreciation of Greek culinary delights, thereby strengthening our presence in the UK market and ensuring our website is a go-to resource for all things Greek.

Flexible Payment Options (Klarna)

GreekMarket.co.uk has partnered with Klarna UK to bring you flexible payment options at the checkout on orders over £100.

Klarna’s Pay in 3 instalments and Pay in 30 days credit agreements are not regulated by the FCA.

18+, UK residents only. Subject to status. T&Cs apply. klarna.com/uk/terms-and-conditions

What payment methods do you accept?

We accept Visa, MasterCard, Visa Delta, Visa Debit, Switch, American Express.
All payments are secure and processed by Stripe.

Klarna Payments are accepted on orders over £100.
Pay in 30 days or pay in 3 instalments. Klarna T&Cs apply.

You may also shop with your prepaid “Funds” (credit) and accumulated “Drachmas” (loyalty points).
Funds and Drachmas cannot be used in conjunction with a Prime membership.

We no longer accept Paypal and direct bank transfers.

When will you charge me for my shopping?

Your card will be charged within 24 hours from ordering, since stock is strictly controlled, reserved for you. In case of unexpected stock shortages or defective material, a full refund will be issued immediately without delays (banking timeframes vary) and you will be notified accordingly.

Can I apply a coupon on an order I have already placed?

No, regrettably, you cannot apply a discount coupon / voucher on an order that is already placed.

How can I pay for my GreekMarket.co.uk order?

We accept payments online via a secure SSL connection (a green lock appears on the top-left corner of your browser). Payments are processed by Stripe. You can make a payment using your debit or credit card. We do not keep any your card details.

GreekMarket.co.uk has also partnered with Klarna UK to bring you flexible payment options at the checkout on orders over £100.

 

We do not accept payments over the phone. Bank transfers (e-Banking) are also accepted only in EUR and GBP. Bank account numbers are forwarded to you accordingly.

How can I send payment using e-Banking (money transfer)?

We do not accept money transfers at the moment.

e-Banking is accepted only for payments in GBP (£) and EUR (€) orders. Please place your order online first and then send your payment using your name and order ID number as reference. Instructions and account numbers will be forwarded to you via email.

Need more help?

Greek Market customers may contact us via the official GreekMarket.co.uk Contact Form

Business customers please visit B2b.GREEKMARKET.CO.UK

Free UK Delivery

On all orders over £49

Easy 14 days returns

14 days money back guarantee

Greek Speaking Support

Our team speaks Greek & English

100% Secure Checkout

Amex / MasterCard / Visa